Sator, Marlene; Graf, Eva-Maria (2014): “Making one’s path while Walking with a clear head”. In: Discourses of Helping Professions. John Benjamins Publishing Company, pp. 91-122.

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This chapter looks at (re-)constructing clients’ knowledge in coaching which represents an endemic interactive feature of this helping profession that aims to solve clients’ business-related concerns by developing concrete solutions to their problems. The professional norm of enabling help for self-help locates all relevant information in the clients’ territory of knowledge. A dilemma may arise for
professionals when clients dis-align in the construction of a solution, given that concrete plans of actions are required but should be developed co-actively based on the clients’ own knowledge. The chapter tackles the interactive consequences of such dis-aligning forms in one coaching session between a coach in training and his client. Data excerpts, analyzed with the help of (applied) conversation
analysis, illustrate the coach’s strategies when struggling with this professional dilemma and the client’s strategies to resist the professional’s attempts to non-directively keep her on track.

Item Type: Book Section
Subjects: OEBIG > Kompetenzzentrum Gesundheitsförderung und Gesundheitssystem
Date Deposited: 23 Feb 2018 10:51
Last Modified: 22 Feb 2022 08:03