In social health insurance countries, the response of primary care to the COVID-19 pandemic has received much less attention than hospitals and their struggle to provide sufficient intensive care beds. However, primary care doctors and nurses, have played a central role in addressing the pandemic by diverting patients away from inpatient care and caring for milder cases in the community. Primary care doctors and nurses have worked hard to maintain essential services during the first and second wave of infections by developing remote consultation capacity. What new services were introduced? What flexibility and regulatory support was necessary to adapt to the crisis? What can be learned and retained for future crisis and the development of primary care?